guarantee policy

 

sunset collective stands behinds the quality of its products and service. if you are not satisfied with your purchase from us, simply contact customer care within 7 days from the date of your purchase and subject to the following criteria (& our return policy) we may refund the full price of the product in question, excluding postage and processing costs.

 

sunset collective products are made-to-order through our printing & distribution partners, with the best quality materials possible using their state-of-the-art digital t shirt printing equipment.

 

sunset collective takes great pride in its commitment to customer satisfaction. however, certain circumstances are beyond our control. please note that we cannot be responsible for:

10% difference in design printing colours, print placement & size

10% difference in the actual garment colours

errors in user-selected options such as product type or size.

garment shrinkage in wash

courier/postage delivery timeframes when our partners have dispatched to the correct address before the due date

 

*please examine your order carefully prior to placing your order.

*garment colours are represented accurately by the product colour boxes below the image. dark coloured and black garments may appear 15% brighter on the t shirt design online application to highlight positioning easier.

*in an effort to keep costs down, run a sustainable business and pass substantial savings along to our customers, sunset collective does not proof each order before the item is sent.

*see our return policy